AI’s Biggest Value in SaaS is Automation 3.0. monday.com has leveraged AI to help customers streamline processes with minimal setup, making complex workflows accessible through natural language prompts.
The standout AI use case in monday.com is structuring and processing messy data. From CV screening to invoice parsing, AI is turning hours of manual work into seconds, making businesses vastly more efficient.
monday.com decided to price AI features based on consumption rather than per seat, aligning better with customer needs and long-term growth.
While companies can currently charge for AI enhancements, the landscape is shifting rapidly. In 18 months, core AI features might become expected, rather than premium add-ons.