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AI Service Provider Faces Class Actions Over Catholic Health Data Breach

  • AI service provider Serviceaide Inc. is facing two proposed class action lawsuits over a data breach linked to Catholic Health System Inc. in Buffalo, New York.
  • The breach exposed the personal information of over 480,000 individuals, including patients and employees.
  • The lawsuits allege that Serviceaide negligently failed to protect sensitive data in its Elasticsearch database, which was publicly accessible for months before disclosure.
  • Plaintiffs claim that Serviceaide delayed notifying affected individuals for seven months after the incident, seeking nationwide representation for those impacted and pursuing damages, injunctive relief, and attorneys' fees.

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