AI service provider Serviceaide Inc. is facing two proposed class action lawsuits over a data breach linked to Catholic Health System Inc. in Buffalo, New York.
The breach exposed the personal information of over 480,000 individuals, including patients and employees.
The lawsuits allege that Serviceaide negligently failed to protect sensitive data in its Elasticsearch database, which was publicly accessible for months before disclosure.
Plaintiffs claim that Serviceaide delayed notifying affected individuals for seven months after the incident, seeking nationwide representation for those impacted and pursuing damages, injunctive relief, and attorneys' fees.