<ul data-eligibleForWebStory="true"><li>Customer support achieved 60-80% deflection rates with AI, handling routine inquiries efficiently.</li><li>Sales is now following support's lead with AI Account Executives handling routine transactions.</li><li>Companies like Decagon and Intercom are paving the way for AI in sales interactions.</li><li>AI's impact on sales is imminent, with deflection rates set to increase steadily.</li><li>Sales leaders should prepare for AI handling routine sales, freeing reps for complex deals.</li></ul>

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

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