New regulations introduced by the U.S. Department of Transportation (DOT) make it easier for US travelers to claim refunds for flight cancellations and disruptions.
Under the new rules, passengers are entitled to a full refund if their flight is canceled or significantly altered, and airlines must actively offer cash refunds instead of just vouchers or credits.
Refunds for credit card purchases must be processed within seven business days, and within 20 days for other payment methods.
The regulations also cover refund claims for undelivered services, checked bag fees for delayed luggage, and provide transparency and accountability from airlines.
Passengers can expect faster refunds for delayed luggage, guaranteed rebooking options, and an overall improved travel experience.