Artificial intelligence (AI) is becoming an integral part of business processes, specifically in the back office and finance departments.
AI-powered tools are automating tasks such as invoice processing, fraud detection, data entry, routing, reconciliation, and reporting.
AI's scalability is valuable for businesses experiencing growth or fluctuations in transaction volumes.
While AI adoption faces challenges such as legacy systems and data quality, its benefits include improved operational efficiency, strategic decision-making, accuracy, compliance, and customer experiences.