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Alan Pope: Where are Podcast Listener Communities

  • Linux Matters uses a presence in many places, but primarily team members hang out to chat on Telegram and Mastodon which are fast, reliable, stay synced across devices, have features they enjoy, and at least one of them isn’t run by a wierd billionaire.
  • The company links to various other places on their homepage where listeners can chat, mostly to each other and not them. Linux Matters has not considered much Matrix, Signal, or even IRC due to terrible user experience and other flaws.
  • Linux Matters repeatedly considered asking the listeners about their preferred chat platforms via their existing channels. But that seems flawed because the team uses what they like, and no matter how many people prefer something else, they’re unlikely to move.
  • Some of the other podcasts presented instead use email, Mastodon account, Twitter account, Discord server, IRC channel, Discourse website, Slack channel, LinkedIn, Web form, Signal group, WhatsApp, and Facebook, among others, to engage with their communities.
  • Few of the podcasts have contact details broke out to a separate page, or made it more obvious, as they feel that listeners are likely to be viewing an episode page, or looking at a specific show metadata, so it’s better putting the contact details there.
  • Linux Matters has an active public Telegram channel, Discord Channel, Mastodon, Twitter, and email. Linux Matters uses Telegram and Mastodon through which team members hang out to chat.
  • Linux Matters has not considered Matrix, Signal, or even IRC as alternatives to Telegram and Mastodon as they have terrible user experience and other flaws.
  • The team uses what they like, instead of asking the audience about their preferred chat platforms via their existing channels, as they are unlikely to move.
  • These podcasts use email, Mastodon, Twitter, Discord, IRC, Discourse websites, Slack channels, LinkedIn, Web forms, Signals group, WhatsApp, or Facebook to interact.
  • Few podcasts have contact details that are broken out to a separate page, or made it more obvious, preferring to put the contact details on each episode or specific metadata pages.

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