<ul><li>AI-powered chatbots utilize Natural Language Processing (NLP) to generate human-like responses.</li><li>Chatbots provide instant and 24/7 responses, ensuring better customer satisfaction.</li><li>Integrating chatbots can be cost-effective for businesses, reducing the need for hiring customer support agents.</li><li>While chatbots lack empathy, businesses can strike a balance by using chatbots for efficiency and human agents for emotional interactions.</li></ul>

ARE CHATBOTS THE FUTURE OF CUSTOMER SUPPORT?

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