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Are You Overpaying? New Belgian Rules May Force Your Provider to Tell You

  • Belgian telecom consumer protection is set for a revamp with new regulations proposed by the Belgian Institute for Post and Telecommunications (BIPT).
  • The changes include mandatory proactive comparison tools, transparent invoicing with cost-saving suggestions, and enhanced alert mechanisms for consumers.
  • BIPT aims to empower consumers, reduce bill shock, and increase market competition through these measures, aligning with EU consumer rights guidelines.
  • The proposal has received positive reactions from consumers and advocacy groups, mixed feelings from telecom operators, and optimistic views from policy analysts.

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