Rising provider turnover leads to the frequent need for patient-provider rematching.
Rematching process is currently cumbersome and labor-intensive.
A novel patient-provider matching approach proposed to address rematching challenges by offering limited provider menus to patients.
The goal is to maximize match quality while maintaining patient choice.
The approach is framed as a type of assortment optimization.
Patient-specific provider menus are provided upfront, and patients sequentially make selections.
This hybrid offline-online setting is not well-studied in previous literature.
A greedy baseline policy offering all providers to all patients maximizes match rate but can lead to low-quality matches.
Different policies are constructed based on problem specifics like patient willingness to match and patient to provider ratio.
On real-world data, the proposed policy improves match quality by 13% over the greedy solution by tailoring assortments based on patient characteristics.
There's a tradeoff between menu size and system-wide match quality.
Balancing patient choice with centralized planning is crucial for optimizing patient-provider matching.
The study highlights the value of optimizing patient-provider matching processes.
The research addresses the need for streamlining patient-provider rematching to enhance healthcare system efficiency.
The proposed approach showcases significant improvements in match quality based on patient characteristics.
The findings emphasize the importance of considering patient preferences in provider matching for better healthcare outcomes.