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Image Credit: Arxiv

Assortment Optimization for Patient-Provider Matching

  • Rising provider turnover leads to the frequent need for patient-provider rematching.
  • Rematching process is currently cumbersome and labor-intensive.
  • A novel patient-provider matching approach proposed to address rematching challenges by offering limited provider menus to patients.
  • The goal is to maximize match quality while maintaining patient choice.
  • The approach is framed as a type of assortment optimization.
  • Patient-specific provider menus are provided upfront, and patients sequentially make selections.
  • This hybrid offline-online setting is not well-studied in previous literature.
  • A greedy baseline policy offering all providers to all patients maximizes match rate but can lead to low-quality matches.
  • Different policies are constructed based on problem specifics like patient willingness to match and patient to provider ratio.
  • On real-world data, the proposed policy improves match quality by 13% over the greedy solution by tailoring assortments based on patient characteristics.
  • There's a tradeoff between menu size and system-wide match quality.
  • Balancing patient choice with centralized planning is crucial for optimizing patient-provider matching.
  • The study highlights the value of optimizing patient-provider matching processes.
  • The research addresses the need for streamlining patient-provider rematching to enhance healthcare system efficiency.
  • The proposed approach showcases significant improvements in match quality based on patient characteristics.
  • The findings emphasize the importance of considering patient preferences in provider matching for better healthcare outcomes.

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