<ul data-eligibleForWebStory="false"><li>An AT&T customer was billed over $10,000 for international roaming despite using an International Day Pass, igniting concerns about bill shock and outdated roaming fee structures.</li><li>The incident exemplifies the challenges travelers face with unpredictable charges when using phones abroad due to complex roaming systems.</li><li>AT&T's response is under review as the customer seeks resolution for the exorbitant charges incurred for data and international calls while having followed proper activation procedures.</li><li>The situation has sparked online backlash with travelers advised to verify roaming pass activation, monitor usage, and escalate billing discrepancies promptly to avoid bill shock.</li></ul>

AT&T Customer Hit with $10,000 Roaming Bill — Despite Using Day Pass

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