<ul><li>AT&T has launched a new customer service initiative called AT&T Guarantee.</li><li>The initiative promises to compensate customers for service interruptions and downtime.</li><li>If there is a fiber outage lasting 20 minutes or more or wireless downtime lasting 60 minutes or more, customers will receive credit for a full day of service.</li><li>Certain outages caused by weather events, natural disasters, or third parties are not eligible for compensation.</li></ul>

AT&T Launches New Guarantee, Promises to Compensate Customers for Outages

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