<ul><li>Product management often relies on metrics for clarity, but Jeff Bezos warns against mistaking proxies for reality.</li><li>User retention was the primary focus for a team managing a financial SaaS platform that supported over $1.5 billion in user accounts.</li><li>Long-term user engagement, tied to achieving financial goals, was crucial for both user outcomes and business success.</li><li>Implementing a Product Health Dashboard provided a deeper understanding of user behavior and shifted focus towards outcome-driven product health.</li></ul>

Beware the Proxy Trap: What Jeff Bezos Taught Me About Measuring What Matters

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