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Beyond the Roadmap: How Empathy Transforms Product Management into Leadership

  • Being a product manager isn’t just about steering a product to success. It’s about steering careers, supporting personal growth, and creating an environment where team members feel valued, understood, and supported.
  • Investing in team members' holistic well-being promotes trust, innovation, and retention.
  • To create a sense of belonging, product managers should practice active listening, personalized mentorship, celebrate holistic success, and foster psychological safety.
  • Acknowledging and supporting team members as complete human beings is the most important metric for success.

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