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Boards, Authenticity, & “Customer Mode”: Quick Tips for Enterprise Founders & VCs
- In early-stage companies, the best founders continuously learn, execute, and rigorously manage their teams.
- Founders should prioritize customer mode over founder mode, placing the customer at the core of their strategy.
- Understanding customer context in the industry is crucial to success in enterprise.
- Authenticity is key in the imperfect software industry; focus on creating value and great customer experiences.
- Successful board meetings require good preparation, honesty, punctuality, clear communication, and engagement from various team members.
- Boards should focus discussions on core areas where feedback and support are needed.
- Feedback management during board meetings is important; sensitive conversations can be better handled in one-on-one discussions.
- Including self-evaluation slides in board meetings can lead to constructive feedback and self-improvement.
- Self-awareness is valuable in knowing when to provide advice and when to refer to others for help.
- Fundraising entails building character, demonstrating trustworthiness, and establishing relationships with investors over time.
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