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BONUS: Mastering Product Management in a Remote World, Insights from Tuple’s Head of Product, Eli Goodman
- Tuple, a remote pair programming service, has unique features that sets it apart from generic screen-sharing tools. Tuple is designed to stay “one inch wide, one mile deep” to ensure the tool stays focused on enhancing the pairing experience without getting in the way.
- Managing a distributed team across the U.S. and Europe comes with its challenges, Eli highlights the importance of alignment and ensuring everyone is on the same page, despite working remotely.
- Effective communication is the backbone of remote work, and Eli shares some of the practices that have helped Tuple’s team stay aligned and collaborative. Tuple has created a remote work environment where conversations are naturally sparked, and collaboration is effortless.
- At Tuple, engineers only have three meetings a week, leaving the rest of the time open for pairing and creative work. One of the key insights Eli shares is how Tuple has evolved its remote pairing process.
- While pairing is typically associated with programming, Tuple uses pairing for other activities, like design or planning sessions. This practice fosters a culture where team members collaborate on various tasks that benefit from shared perspectives and live problem-solving.
- Tuple’s ideal customers are teams that value deep collaboration through pair programming. The platform’s most important offering is the ability to make remote pairing seamless and intuitive, something traditional tools fail to deliver.
- Looking ahead, Eli shares Tuple’s plans to continue investing in quality and lowering the barriers to remote pairing. One exciting potential direction includes creating a “social layer” within the app to help users feel more connected with their teammates.
- Another idea is incorporating non-human pairing agents that could assist with specific tasks. Eli recommends The Mom Test by Rob Fitzpatrick, a must-read for anyone working in product management.
- The book teaches how to talk to customers in a way that gets honest, useful feedback rather than polite responses that don’t help improve the product.
- Eli Goodman has been working on software teams for 17 years. He’s now the Head of Product at Tuple, a remote pair programming service used by companies such as Figma, Shopify, and many others in the software industry.
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