This study addresses the complexities of service scheduling by jointly optimizing rider trip planning and crew scheduling for a dynamic mobility service.
The paper introduces the Joint Rider Trip Planning and Crew Shift Scheduling Problem (JRTPCSSP) and a solution method called Attention and Gated GNN-Informed Column Generation (AGGNNI-CG).
AGGNNI-CG hybridizes column generation and machine learning to obtain near-optimal solutions with real-life constraints.
With its graph neural network and attention mechanism, AGGNNI-CG significantly improves service quality and produces substantial improvements compared to baseline approaches.