<ul><li>The interviewer analyzes the user journey and potential metrics.</li><li>There is a slight drop in the user's intent to use Uber, but not as significant as the overall decline in number of trips.</li><li>There is a significant drop in the number of ride requests, indicating that users are not requesting rides after viewing available options.</li><li>The problem seems to lie within the ride request stage where users are deterred from proceeding with their ride request.</li></ul>

Breaking down an Uber PM interview: A root cause analysis case study

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