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Bring third-party incidents into Better Stack

  • Incidents in cloud and SaaS tools can impede users as much as faults in your own code, and having a unified on-call queue for both can accelerate the resolution process.
  • IsDown now seamlessly integrates with Better Stack via a native API connection, where every outage detected by IsDown is reflected as an incident in Better Stack, following existing escalation protocols and resolving automatically upon vendor recovery.
  • By consolidating vendor status and internal monitoring within Better Stack, teams benefit from a shared incident feed, streamlined communication, consistent paging, noise control, instant context, automatic incident resolution, and a comprehensive timeline of updates.
  • Setting up the integration between IsDown and Better Stack takes approximately 2 minutes, requires a Better Stack token with incident creation privileges, and an IsDown paid plan. Users can choose specific vendors to monitor, apply filters, and seamlessly receive vendor updates within Better Stack.

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