A naukri.com initiative
Medium
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Build a product with Gen AI as your partner (1-Customer problem)
- The article series focuses on conducting customer research with Gen AI to identify and understand customer problems and needs.
- In the first part, the target customer persona is outlined as technical project, program, and product managers in various industries, with a problem hypothesis related to professional training limitations.
- The article suggests using AI tools like Chat GPT 4.0 to analyze the customer problem hypothesis and compare it with real human responses through user interviews and surveys.
- Gemini and Chat GPT provided customer research questions that were used to gather information through Reddit polls and surveys.
- Insights from customer responses indicated preferences for microlearning formats and motivations for completing professional training activities.
- The article also mentions creating a minimum viable product (MVP) based on the research findings and using Gen AI to code the solution, followed by customer feedback sessions.
- Comparing Gen AI versus human user research results showed alignment, with real customer feedback supporting the microlearning trend identified by the AI.
- Future articles will explore market potential for a microlearning solution and address the pros and cons of using Gen AI for coding in product development.
- Different research methods like 1-1 customer interviews and focus groups are mentioned as additional strategies for gathering insights.
- The article concludes by highlighting the need for further exploration of AI topics to advance product management careers.
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