A naukri.com initiative
Amazon
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Image Credit: Amazon
Build a scalable AI assistant to help refugees using AWS
- Bevar Ukraine developed a virtual generative AI-powered assistant named Victor to aid Ukrainian refugees integrating into Danish society, utilizing AWS services for scalability and multilingual support.
- The organization has been supporting Ukrainian refugees in Denmark since 2014, offering housing, job search, and integration services, as well as delivering humanitarian aid to Ukraine.
- Challenges in refugee integration include accessing public services and language barriers, prompting Bevar Ukraine to create an AI system for continuous support and quality service.
- AWS services like Amazon EC2, S3, and DynamoDB form the backbone of Victor's system, facilitating efficient conversation management, data storage, and natural language processing.
- Anthropic’s Claude 3.5 and Amazon Titan Embeddings G1 enhance Victor's responses with advanced dialogue logic and semantic search capabilities, providing accurate and context-aware assistance.
- Secure multilingual support is achieved through AWS services like Amazon Translate, AWS KMS, and Amazon Cognito, ensuring data privacy and secure customer identity management.
- Building an AI assistant involves considerations such as model selection, response improvement, cost monitoring, embedding selection, and knowledge base optimization, all supported by Amazon Bedrock.
- Technical enhancements include implementing machine learning for service coordination, human-in-the-loop validation, serverless architecture migration, and semantic search improvements.
- The AI-powered system has significantly benefited Ukrainian refugees by saving time, improving support quality, and providing immediate assistance on public services and other inquiries.
- This implementation serves as a model for creating impactful AI-powered humanitarian solutions, emphasizing the importance of cloud infrastructure and thoughtful system design for social impact.
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