<ul data-eligibleForWebStory="false"><li>Salesforce emphasizes designing for scale, flexibility, and real user needs, ensuring product resilience and longevity.</li><li>The focus at Salesforce is on designing features based on real business scenarios rather than just adding functionalities.</li><li>Lessons learned include designing for users in a hurry, the importance of admin-first design, and the necessity of customization for product adoption.</li><li>The culture at Salesforce involves stress-testing assumptions, obsessively tracking usage post-launch, and ensuring products make sense in the long term for diverse users.</li></ul>

“Build It Like It’ll Be Used by a Million People Tomorrow”

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