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Swiggy

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Image Credit: Swiggy

Building Rock-Solid ML Systems

  • Machine learning plays a crucial role in Swiggy's food delivery operations, from predicting order ETAs to recommending groceries on Instamart.
  • Key areas for ML operational excellence at Swiggy include Exploratory Data Analysis (EDA), Sensitivity Analysis, Explainable AI, and Coding Standards.
  • EDA involves understanding data distributions, detecting anomalies, and ensuring stability across training and testing environments.
  • Sensitivity Analysis helps identify feature influence on model behavior and establish effective operating ranges for features.
  • Explainable AI addresses the 'black box' problem by making models understandable through tools like SHAP.
  • Coding Standards at Swiggy focus on clean code, smart implementation, thorough review, rigorous unit testing, and clear documentation.
  • Through Sensitivity Analysis, feature operating ranges are identified, thresholds established, and caps implemented to manage outliers in production.
  • Explainable AI techniques like SHAP help attribute predictions to specific inputs, making complex models understandable.
  • Unit Testing in TensorFlow ensures individual components work correctly within data pipelines, enhancing model reliability.
  • Adhering to coding standards and documentation ensures the delivery of quality, maintainable ML solutions at Swiggy.

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