Machine learning plays a crucial role in Swiggy's food delivery operations, from predicting order ETAs to recommending groceries on Instamart.Key areas for ML operational excellence at Swiggy include Exploratory Data Analysis (EDA), Sensitivity Analysis, Explainable AI, and Coding Standards.EDA involves understanding data distributions, detecting anomalies, and ensuring stability across training and testing environments.Sensitivity Analysis helps identify feature influence on model behavior and establish effective operating ranges for features.Explainable AI addresses the 'black box' problem by making models understandable through tools like SHAP.Coding Standards at Swiggy focus on clean code, smart implementation, thorough review, rigorous unit testing, and clear documentation.Through Sensitivity Analysis, feature operating ranges are identified, thresholds established, and caps implemented to manage outliers in production.Explainable AI techniques like SHAP help attribute predictions to specific inputs, making complex models understandable.Unit Testing in TensorFlow ensures individual components work correctly within data pipelines, enhancing model reliability.Adhering to coding standards and documentation ensures the delivery of quality, maintainable ML solutions at Swiggy.