<ul data-eligibleForWebStory="false"><li>The future of banking is moving towards modality agnostic interfaces where customers can seamlessly switch between text, voice, gesture, and spatial interactions.</li><li>Hyper-personalization in banking relies on digital twins that mimic each customer's financial behavior and preferences, enabling tailored services and training for employees.</li><li>Event-driven agent orchestration layers replace traditional BPM flows, allowing for dynamic agent graphs to manage processes such as document verification, risk assessment, and credit decisions.</li><li>Stringent regulations like the EU AI Act and ISO standards demand transparency, human oversight, and ethical considerations in high-risk AI applications like credit scoring and fraud detection in banking.</li></ul>

Building the AI Bank of the Future

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