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Burnout in SOCs: How AI Can Help Analysts Focus on High-Value Tasks

  • Overworked SOCs contributes to cybersecurity workforce burnout.
  • 70% of SOC analysts are burnt out which increase risk of missing genuine threats.
  • AI reduces the burden on SOC analysts so they can focus on strategic tasks and their well-being.
  • Alert overload and mundane work are factors contributing to SOC burnout.
  • AI can filter and prioritize alerts to increase effectiveness in identifying and responding to real threats.
  • AI also automates many of the mind-numbing SOC tasks, reducing the mental drain associated with repetitive work.
  • Natural language processing (NLP) is an overlooked AI capability that can provide enormous value to SOC analysts.
  • NLP can generate clear, concise summaries, or even draft emails based on security findings.
  • Some SOCs use NLP-powered chatbots to answer frequently asked questions or provide instant feedback.
  • AI provides the opportunities to improve the working lives of SOC analysts.

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