<ul><li>Carmen discusses the importance of communication and employee involvement in implementing change to avoid resistance and disengagement.</li><li>She advocates for early involvement of employees in the change process, suggesting that representatives participate in the design phase and provide feedback on change plans.</li><li>Carmen emphasizes the role of Scrum Masters in facilitating employee involvement and promoting co-creation of change through Lean Change Management.</li><li>A practical tip shared is to involve the biggest critics in the change design to transform them into co-creators of the solution.</li></ul>

Carmen Jurado: Lean Change Management, How to Design Change with Those Affected

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