Taipei Songshan Airport (TSA) partners with SITA for a streamlined check-in experience using self-service and biometric technology.
SITA's Flex platform and Smart Path kiosks enable mobile check-in and biometric authentication, reducing processing times to as low as 70 seconds.
The deployment includes SITA Self Bag Drop, SITA Maestro Departure Control System, data analytics, and real-time information sharing for operational efficiency.
The transformation at TSA reflects a global trend of airports adopting smart technologies to enhance efficiency, cater to passenger expectations, and prepare for post-pandemic demands.