<ul data-eligibleForWebStory="false">Surface-level KPIs like pageviews or downloads often hide underlying issues, leading to revenue drain.Product analytics tools help identify hidden drop-offs in user journeys, allowing interventions for better UX and messaging.Choosing product analytics tools aligned with your business goals is crucial for unlocking real value.Key features to look for include event-based tracking, funnel creation, segmentation, cohort tracking, and integration with existing systems.