Circles and Prodapt have formed a strategic partnership to assist telco operators globally in transforming into techcos and enhancing digital customer experiences.
This collaboration merges Circles' cloud-native digital telco platform with Prodapt's AI-powered integration skills, enabling rapid deployment of digital services for telecom operators.
Prodapt's expertise in telecom domain will assist in customizing solutions based on Circles' platform for incumbent operators, facilitating accelerated transformations.
The partnership aims to enable telcos to launch digital services swiftly, personalize customer engagements with AI insights, and streamline operations for market agility.
The joint effort targets enhancing operational efficiency, improving customer experiences, and driving revenue growth for tier-1 telcos through legacy modernization and new service launches.
Prodapt's GenAI framework automates legacy system data mapping to Circles' cloud-native stack, reducing manual effort by 70% and ensuring a smooth transition with zero service disruption.
The partnership focuses on delivering digital-first customer experiences by integrating Circles' applications with Prodapt's grasp on telecom customer journeys to enhance customer satisfaction and retention.
Circles and Prodapt's collaboration offers a streamlined implementation model, enabling telcos to deploy the Circles platform in under 16 weeks with minimal disruption, leading to scalable innovation and quicker Time to Value.
Circles, as a tech company founded in 2014, partners with leading telcos globally, such as KDDI Corporation and AT&T, to transform them into techcos and drive innovative digital experiences.
Prodapt, a notable player in the Connectedness industry, provides consulting services and managed solutions to telecom and tech enterprises, aiding in building networks and digital experiences for the future.