<ul><li>Scrum Masters should focus on coaching the team rather than managing the process.</li><li>Developers should update their own tickets to ensure transparency and prevent the Scrum Master from becoming a bottleneck.</li><li>Scrum Masters should avoid taking on clerical tasks such as creating and managing tasks, handling security requests, and managing stakeholder communication.</li><li>Scrum Masters should help team members identify and remove blockers, encourage direct collaboration, and create an environment where developers take ownership of their work.</li></ul>

Coaching Over Clerical

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