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Conversational AI & Data Analytics: How Chatbots Analyze Customer Data

  • Chatbots play a crucial role in data analytics by collecting and analyzing customer conversations.
  • Conversational AI allows machines to understand, process, and respond to human language.
  • AI chatbots gather customer data through multiple touchpoints and use advanced data analytics techniques to extract insights.
  • AI chatbots enhance customer service, marketing, and decision-making by analyzing valuable data.

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