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Itrevolution
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Creating Joint Ownership of Outcomes Between Business and IT
- To create a true business-IT partnership, both groups must share ownership of outcomes and be jointly accountable for results.
- Implementing Outcome-Based Objectives and Key Results (OKRs) aligns business and technology teams around common goals.
- Shifting from project to product orientation leads to better performance, with product-oriented organizations outperforming project-oriented ones.
- Establishing cross-functional teams, product-based funding models, and product ownership partnerships are key steps in making this shift.
- Joint Decision-Making Forums like Product Portfolio Reviews and Technology Investment Councils help in aligning business and technology leaders.
- Creating shared accountability for results through joint success metrics, retrospectives, and recognition drives better outcomes.
- Nordstrom's digital transformation case study demonstrates the success of joint ownership and aligned business-technology leadership.
- By implementing shared practices, organizations can build a strategic partnership that leads to superior business outcomes.
- The shift towards joint ownership involves a fundamental change in mindset and responsibilities for business and technology leaders.
- Sustainability of this partnership is crucial for long-term success and organizational transformation.
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