<ul><li>Ingka Group is leveraging data-driven insights to optimize customer order flows and enhance process efficiency.</li><li>The company started engaging with Celonis over three years ago to improve transparency and make data-driven conclusions.</li><li>Striving for a seamless customer experience, Ingka Group focuses on preventing imperfections and enhancing efficiency.</li><li>Data is used to create narrative storytelling and inspire change within the organization.</li></ul>

Data-driven storytelling: Ingka Group’s path to operational excellence

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