The electric-vehicle buying experience has been challenging, with many car dealers not adequately promoting EVs for various reasons.
Challenges such as repair revenue concerns and lack of charging infrastructure have hindered EV sales in some areas.
Keeping up with the evolving EV landscape can be overwhelming, but there is a growing demand for electrified cars.
Dealerships need to assist customers in understanding EV charging, emphasizing cost savings, and the different charging levels.
Public charging options are expanding but still face reliability issues, prompting the need for home charging for most EV owners.
Range anxiety and driving habits should be discussed with customers, dispelling myths about limited range and instilling confidence in EV capabilities.
EVs require less maintenance, offering cost-effective servicing due to fewer mechanical parts and longer-lasting brakes.
Highlighting the instant throttle response, connectivity features, and stress-free driving experience can enhance customer perception of EVs.
Understanding individual needs and challenges is crucial in selling EVs successfully, ensuring customers are well-informed and satisfied post-purchase.
Education, support, and transparency can lead to loyal customers who appreciate the benefits of EV ownership.