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Dear SaaStr: I’m Joining a Start-Up as Head of Sales At Just $1m ARR. What Should I Do First?

  • Joining a start-up at the $1m ARR seed stage as Head of Sales is challenging with no set playbook provided.
  • Key initial steps include mastering the product, understanding the Ideal Customer Profile (ICP), and building a strong pipeline with a focus on outbound leads.
  • At this stage, being hands-on in sales is crucial, aiming to close a significant portion of the next $1M in revenue to refine the sales process.
  • Hiring should be strategic and gradual, prioritizing adaptable team members. Collaboration with marketing and product teams, setting realistic goals, and continuous iteration are essential for success.

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