When your champion leaves, you need to rebuild trust and prove value to new stakeholders by treating it like a brand-new deal.
Build multiple champions within the organization to de-risk deals and prevent potential collapse if a key decision-maker departs.
Prove ROI immediately to the new stakeholders by showcasing the value your product delivers through hard data, case studies, and specific examples.
Engage your executive team, over-communicate value, and address any gaps head-on to strengthen the relationship and ensure long-term growth with the account.