<ul><li>The CEO shares a regretful experience of standing up for an employee against a customer.</li><li>The company's top sales rep spammed the senior executives of their largest customer.</li><li>The customer demanded the sales rep to be fired if they still wanted to sign the deal.</li><li>The CEO backed the sales rep, which resulted in the cancellation of the deal and negative consequences for the company.</li></ul>

Dear SaaStr: Have You, As a CEO, Ever Stood Up for Your Employee Against a Customer?

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