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Dear SaaStr: How Hard Should We Push to Get Cash Upfront in Deals?

  • Offer upfront cash for bigger deals, but be cautious with smaller ones and where it's not natural.
  • Collecting upfront for annual and multi-year contracts can provide immediate cash flow and customer commitment.
  • Offer discounts for upfront payments, but be careful not to sacrifice long-term revenue.
  • Cash upfront on larger deals is beneficial, but consider factors like collections, not overdoing it, and customer fit.

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