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Dear SaaStr: Should I Fire a Sales Rep That Lied To Several Customers?

  • Most sales executives tend to lie, at least to some extent, in order to close deals.
  • To address this issue, it is important to implement control measures and processes such as joining calls and reading emails.
  • A recent survey by SaaStr revealed that 97% of software sales executives admit to lying occasionally.
  • While it may be necessary to reprimand or even terminate the employment of a sales rep who consistently lies to customers, it's important to remember that some level of stretching the truth is common in sales.

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