Product development is complex and organizations often struggle with predictive decision-making in unpredictable environments.
Beliefs about customer needs are often untested assumptions that may later prove to be incorrect.
To avoid wasted effort and remain competitive, organizations can connect their product teams with customers and engage in customer discovery and learning practices.
TheScrumMaster.co.uk offers eLearning courses on Scrum & Agile to help individuals learn and gain certification in these methodologies.