Airbnb users face various pain points such as surprise fees, pricing fluctuations, and booking scams.
Issues like fake listings, high rental costs due to Airbnb arbitrage, and locals being priced out of their cities are becoming prevalent.
The shift from personalized stays to a more business-like approach, lack of homey feel, and absence of guest perks have impacted Airbnb's charm.
Concerns about missing items, unfair negative reviews, and host verification problems also plague the platform.
Potential solutions include AI-powered booking kiosks, smart locks for security, and live video verification to enhance safety and guest experience.
Introducing a local guide feature, smart itinerary planning, and digital tools for exploring hidden gems can help restore the original Airbnb experience.
Improvements in review systems, host verification processes, and cost-effective solutions like smart feedback terminals can address key issues effectively.