<ul><li>Six months ago, Sales and Marketing collaborated on a strategy to attract new accounts with an annual subscription tier at a discounted rate.</li><li>The CFO highlighted the overlooked downstream service costs during a finance review meeting, raising concerns about the sustainability of the pricing model.</li><li>Leadership is now looking for a solution to address the pricing issue and maintain customer trust before renewals occur.</li><li>The focus is on balancing the need to adjust the pricing model swiftly while ensuring customer satisfaction and protecting the product roadmap's funding.</li></ul>

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