Saudi Tourism Authority has launched SARA, which stands for Saudi Arabia’s Robotic Assistant, as an AI-powered travel companion designed to enhance travel planning and experience for tourists.
SARA is a personalized digital assistant that uses advanced AI technology, natural language conversations, contextual understanding, and real-time recommendations to cater to travelers based on individual preferences.
The digital ambassador of Saudi Arabia offers deep customer engagement, cultural promotion, and personalization beyond the traditional tourism marketing method.
SARA's features are continually evolving based on user feedback from locals and international travelers who engage with her through a specially designated website or app.
SARA's capabilities fit strategically into Saudi Arabia's tourism efforts of bridging the gap for under-the-radar destinations and creating custom travel itineraries.
Using SARA as an official guide, travelers can gain insights into Saudi traditions and contemporary life, making their travel experiences more memorable.
Future innovations for SARA could include augmented reality features for immersive virtual tours and expanded language options driven by user demand.
SARA represents a shift in the tourism industry as national tourism boards embrace intelligent technology for a personalized and engaging travel planning and experience.