VocalLabs.ai focuses on capturing the emotions and nuances in voice conversations, beyond just transcribing words.
The tool analyzes tone, emotion, hesitation, and energy in voice interactions like demo calls, support calls, and customer interviews.
VocalLabs provides insights on real feelings and patterns to help users understand the emotions conveyed during conversations.
The tool aims to help businesses better understand customer sentiments and improve overall communication by capturing subtle cues that are often missed in written feedback.