menu
techminis

A naukri.com initiative

google-web-stories
Home

>

Financial News

>

Embracing ...
source image

TechBullion

2w

read

129

img
dot

Image Credit: TechBullion

Embracing AI Chatbots: The Future of Customer Engagement

  • The chatbot market is expected to reach $3.99 billion by 2027 with a CAGR of 23.3%.
  • Chatbots are saving up to 30% on customer service costs and are preferred by 69% of consumers for quick communication.
  • AI chatbots are reshaping customer engagement by handling basic queries, answering FAQs, and providing language support.
  • Chatbots are practical tools for businesses of all sizes and can be effectively implemented by starting with basic tasks.
  • By combining chatbots with workflow automation tools like Field Promax, businesses can streamline operations and enhance customer experience.
  • The future of chatbots includes advanced features like troubleshooting tips and personalized recommendations.

Read Full Article

like

7 Likes

For uninterrupted reading, download the app