AI advancements in chatbots and writing assistants are making it harder to distinguish human vs. machine communication.
Empathy is being outsourced as people rely on AI for various interactions, including work emails and relationships.
While AI can mimic empathy, true empathy is messy, requires effort, and is a crucial human trait.
The importance of maintaining genuine empathy in communication, despite the rise of AI tools, is emphasized for building trust and meaningful connections.