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Etihad Airways enhances digital experience with new customer-focused features

  • Etihad Airways has enhanced its digital platforms with new customer-focused features.
  • Improvements include new market-specific payment options, expanded self-service capabilities, and enhanced loyalty programme features.
  • Specifically, the Indian market benefits from Hindi language support, locally preferred payment options, and an innovative fare calendar.
  • Etihad Airways plans to further enhance the customer experience and digital platforms with upcoming improvements to the check-in process and travel updates.

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