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Executing a Tech-adoption project from Scratch

  • Tech-adoption projects should start by answering the question of 'why' at various levels, including stakeholders, product teams, and frontline workers.
  • To convince stakeholders, a cost-benefit analysis highlighting the potential impact on the bottom line is essential.
  • Collaboration with the business team helps in understanding the specific needs and design of the feature.
  • To drive adoption among frontline workers, communication should focus on how the feature benefits them, such as increasing earnings and ensuring proper performance evaluations.

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