Understand and adapt to customer needs and preferences by researching their behavior, customizing offerings, and utilizing CRM data for personalization.
Gather feedback from customers to identify areas for improvement and discover new sales opportunities. Utilize email marketing and surveys for feedback.
Reward customer loyalty with regular promotions. Encourage customers to refer others, run special promotions for occasions, and establish loyalty programs.
Focus on serving and delighting customers. Offer free consultations, quick email responses, exceptions when needed, and personalized product delivery.