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From Drop-offs to Daily Use: Cracking UPI Growth with Super.Money

  • Super.Money, the 6th largest UPI app in India, targets mass adoption with a focus on awareness, ecosystem integration, and social aspects.
  • Key KPIs include targeting an audience size of 300–400 million and catering to different user personas like local shoppers, smart savers, and lazy bachelors.
  • The app faces challenges in user retention and sentiment analysis revealed negative emotions among iOS users.
  • Proposed solutions include phased releases focusing on core UX improvements, gamification, and group payments to drive adoption, habit formation, and loyalty.

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