Super.Money, the 6th largest UPI app in India, targets mass adoption with a focus on awareness, ecosystem integration, and social aspects.
Key KPIs include targeting an audience size of 300–400 million and catering to different user personas like local shoppers, smart savers, and lazy bachelors.
The app faces challenges in user retention and sentiment analysis revealed negative emotions among iOS users.
Proposed solutions include phased releases focusing on core UX improvements, gamification, and group payments to drive adoption, habit formation, and loyalty.