The U.K. consumers are actively using mobile for purchases and engagement, but rank last in digital shopping engagement among eight surveyed nations.
Nearly half of U.K. shoppers made their latest retail purchase using a mobile device, and mobile devices play a growing role in enhancing both online and in-store shopping experiences.
U.K. shoppers engage in 28 mobile digital shopping days per month, lower than the global average of 34, indicating a shift towards mobile shopping.
Merchants in the U.K. need to focus on providing seamless cross-channel shopping experiences, addressing consumer expectations, and increasing adoption of stored payment credentials to drive repeat purchases.